*Privacy Policy - Xaouen Tours*

*Last Updated: July 31, 2026*

*1. Introduction*

Welcome to *XaouenTours.com*, operated by *Xaouen Tours*.  

Your privacy is important to us. By using our website and services, you trust us with your personal information and we are committed to protecting it. 

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, mobile apps, and travel services.

*2. Information We Collect*

We collect different types of information to provide and improve our services:

*A. Information You Provide to Us:*

- Full name, email address, phone number

- Payment details

- Booking details: destination, travel dates, number of travelers

- Special requests: dietary needs, accessibility requirements

- Reviews, comments, and customer support messages

*B. Information We Collect Automatically:*

- IP address, browser type, device information

- Location data with your consent

- Pages visited, clicks, and how you use our website

- Cookies and similar tracking technologies

*C. Information From Third Parties:*

- Payment processors

- Tour operators, hotels, transport providers

- Marketing and analytics partners

*3. How We Use Your Information*

We use your personal data for the following purposes:

1. *To process bookings* and send confirmations, invoices, and reminders

2. *To provide customer support* before, during, and after your trip

3. *To improve our website and services* and personalize your experience

4. *To send marketing communications* about offers and deals. You can opt-out at any time

5. *For security and fraud prevention*

6. *To comply with legal obligations*

*4. How We Share Your Information*

We do not sell your personal data. We only share it with:

- *Service Providers*: Hotels, tour guides, transportation companies to fulfill your booking

- *Payment Processors* to handle transactions

- *Technical Partners* for hosting, analytics, and customer support

- *Authorities* if required by law or to protect our rights

Your data may be transferred and processed outside Morocco. We ensure appropriate safeguards are in place.

*5. Cookies*

We use cookies to:

- Make the website work properly

- Remember your preferences and language

- Analyze website traffic

- Show you personalized offers

You can disable cookies in your browser settings. See our [Cookie Policy] for more details.

*6. Data Retention*

We keep your personal data only as long as necessary to provide our services, comply with the law, and resolve disputes. After that, we delete or anonymize it.

*7. Data Security*

We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

*8. Your Rights*

You have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your data

- Object to or restrict certain processing

- Withdraw consent for marketing

- Request a copy of your data

To exercise any of these rights, contact us at: *privacy@xaouentours.com*

*9. Children’s Privacy*

Our services are intended for users aged 18 and above. We do not knowingly collect data from children without parental consent.

*10. Changes to This Policy*

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

*11. Contact Us*

If you have questions about this Privacy Policy, please contact us:

*Xaouen Tours*  

Email: info@xaouentours.com

Website: www.xaouentours.com